Return Policy

At Modishpenny, we understand that sometimes a product may not meet your expectations or match your style preferences. Our commitment is to ensure your satisfaction, and we have crafted a straightforward and customer-friendly return policy to make the process as smooth as possible.

30-Day Hassle-Free Returns:

We offer a 30-day return window from the date of delivery, allowing you ample time to evaluate your purchase and decide if it's the perfect fit for you. If for any reason you're not completely satisfied, you can initiate a return within this period.

Easy Return Process:

To initiate a return, simply log in to your Modishpenny account and visit the "Order History" section. Select the order containing the item you wish to return and follow the easy steps provided to generate a return request. Our system will guide you through the process, making it quick and hassle-free.

Return Eligibility:

To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as you received it. Please ensure that all tags, labels, and protective coverings are intact. We reserve the right to reject returns that do not meet these criteria.

Refund or Exchange:

Upon receiving your returned item, we will inspect it to ensure it meets our return criteria. You may choose between a full refund to your original payment method or an exchange for a different product of equal value. Refunds are typically processed within 5-7 business days.

Return Shipping:

Modishpenny values your convenience, and to make the return process smoother, we offer pre-paid return labels for customers within the continental United States and Europe. For customers outside these regions, return shipping costs will be the responsibility of the customer.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team within 72 hours of receiving your order. We will work swiftly to resolve the issue and provide you with a replacement or a refund, as appropriate.

Contact Us:

If you have any questions or concerns about our return policy, please don't hesitate to contact our dedicated customer support team. We are here to assist you and ensure your Modishpenny experience is nothing short of fantastic.

Modishpenny reserves the right to update or modify this return policy at any time. Please refer to our website for the most current information. Thank you for choosing Modishpenny, where your satisfaction is our priority.